Product Designer blending expertise in visual design with a systems-thinking, data-driven approach
Addressing barriers that impact the patient care continuum to improve health outcomes.
Let’s connect: Contact me, Linkedin, or Medium
Case Studies
PACIFIC DIABETES TECHNOLOGIES
How I Redesigned a Website to Communicate Product Value and Engage the Diabetes Community
I partnered with Pacific Diabetes Technologies to help bring awareness to an innovative product for diabetes management.
72%
58% NPS
after user feedback
conversion rate
EVERGREEN HEALTH PLAN
I redesigned a portal home page to include initiatives that help meet CAHPS survey requirements and improve user experience.
Responsive Portal Home Page Redesigned to Improve CAHPS Scores - COMING SOON
78%
4x
task speed completion
customer satisfaction
Selected Work
A collection of multi-medium design work that uses systems-thinking and data, and touches on many different aspects of the health journey from patient to provider to payer.
Behavioral Health Patient Folder
Partner Box
Summit 2022: Elevate
Implementation Toolkit
Explainer Video: Patient Folder
Explainer Video: ED Patient Folder
Logos
Teamward HR
Patients For Life Workbook
Testimonials
“Amy approaches her work with empathy, open-mindedness, and a focus on understanding multiple perspectives. She fosters a culture of collaboration and helps to create a more informed and customer-centric process.”
Chance Agrella
Director of Product Design
“Amy not only has an eye for design, but she seeks to answer the question, ‘is this design helping to communicate to and educate the end-user?’”
Sarah Masters
Senior Designer
“Amy commits to displaying a level of integrity with her work, to support everyone from patients to members to colleagues, and continues to excel in areas outside her scope of work.”
Keith Suits
Vice President of Organizational Development
I’ve partnered with
Experience
10 years of professional experience in 0-1 design challenges, multi-medium design, and project management.
mPulse
Designing portals for health payer members and providers; conducting research and continually improving user experience.
Product Designer
MAY 2022 - PRESENT
Audigy
Designed eLearning online modules and marketing materials; collaborated with product team to redesign visual assets for digital patient platform; conceptualized new HR initiative.
Graphic Designer
FEB 2021 - MAY 2022
Pacific Diabetes Technologies
Collaborated with internal stakeholders to implement user research insights to redesign existing website; designed prototypes for development hand-off.
UX Designer
OCT 2020 - NOV 2020
Senior Graphic Designer
NOV 2015 - FEB 2020
ASI Business Group
Designed patient educational materials and marketing collateral; conducted research and development for patient engagement strategies; developed media for new go-to-market strategies; new product development.