Product Designer blending expertise in visual design with a systems-thinking, data-driven approach

Addressing barriers that impact the patient care continuum to improve health outcomes.

Let’s connect: Contact me, Linkedin, or Medium

Case Studies

PACIFIC DIABETES TECHNOLOGIES

How I Redesigned a Website to Communicate Product Value and Engage the Diabetes Community

I partnered with Pacific Diabetes Technologies to help bring awareness to an innovative product for diabetes management.

72%

58 NPS

78%

4x

after user feedback

conversion rate

EVERGREEN HEALTH PLAN

I redesigned a portal home page to include initiatives that help meet CAHPS survey requirements and improve user experience.

Responsive Portal Home Page Redesigned to Improve CAHPS Scores - COMING SOON

task speed completion

customer satisfaction

Selected Work

Behavioral Health Patient Folder

Partner Box

Summit 2022: Elevate

Implementation Toolkit

Explainer Video: Patient Folder

Explainer Video: ED Patient Folder

Teamward HR

Patients For Life Workbook

Testimonials

“Amy approaches her work with empathy, open-mindedness, and a focus on understanding multiple perspectives. She fosters a culture of collaboration and helps to create a more informed and customer-centric process.”

Chance Agrella
Director of Product Design

“Amy not only has an eye for design, but she seeks to answer the question, ‘is this design helping to communicate to and educate the end-user?’”

Sarah Masters
Senior Designer

“Amy commits to displaying a level of integrity with her work, to support everyone from patients to members to colleagues, and continues to excel in areas outside her scope of work.”

Keith Suits
Vice President of Organizational Development

I’ve partnered with

Experience

10 years of professional experience in 0-1 design challenges, multi-medium design, and project management.

mPulse

Designing portals for health payer members and providers; conducting research and continually improving user experience.

Product Designer

MAY 2022 - PRESENT


Audigy

Designed eLearning online modules and marketing materials; collaborated with product team to redesign visual assets for digital patient platform; conceptualized new HR initiative.

Graphic Designer

FEB 2021 - MAY 2022


Pacific Diabetes Technologies

Collaborated with internal stakeholders to implement user research insights to redesign existing website; designed prototypes for development hand-off.

UX Designer

OCT 2020 - NOV 2020


Senior Graphic Designer

NOV 2015 - FEB 2020

ASI Business Group

Designed patient educational materials and marketing collateral; conducted research and development for patient engagement strategies; developed media for new go-to-market strategies; new product development.